Orders over $200 may require a signature. Make sure this fits by entering your model number. Renogy Australia provides 3 distinct solar panel calculators to help you estimate your power project requirements. The Renogy DC-DC On-Board Battery Charger with MPPT is designed to charge service batteries at the most efficient rate from two different DC inputs, solar panels, and the vehicle's alternator Compatible with multiple deep cycle battery types: AGM, GEL, Flooded, and Lithium For Continental U.S. Orders:Processing time can take between 1-3 business days. Solar Applications. For returns, please contact our Customer Service team at 1-800-330-8678 or customerservice@renogy.com. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. All orders must have a valid street address, expedited orders cannot be sent to PO Boxes. Here Renogy CA offer variety of content that will help you address your Solar needs and guide you through the installation process. I have been trying to contact them for 2 weeks!!!!! Specialties: Renogy is a solar energy company that strives to provide the highest quality solar products on the market while still maintaining an affordable price point. If you have any questions about tracking your order, please log onto your account to look for the tracking number. Goal Zero provides numerous ways for customers and buyers of their products to reach out to the company in case of any issue. We hope you have enjoyed your online shopping experience with Renogy. If we can’t repair it, we’ll send you an Amazon e-gift card for … Exclusions may apply See Details Toll-free (US & Canada): 1.866.247.6527 Fax: 1.866.607.6527: Address. Please note that not all items are eligible for Two Day or One Day shipping due to size, weight, … For your clean energy needs. Products. See Details. View all Products; Solar Panels. Renogy Solar Panels are crafted according to the needs of each customer, and as our business expands, so will the product options. 90061 tel. 310.323.7916 Phone. Renogy solar products. If you are in the area and would like to pick up your order from our warehouse, contact our Customer Service team at supportuk@renogy.com. MPPT Rover Elite 20/40A. View all Solar Panels; Rigid Solar Panels The company provides an email address and a telephone line for customers to contact their representatives. They are being reckless with $2,000 worth of equipment. Most claims approved within minutes. Customer Contact Services Call Center offers 24/7 Answering Service, Virtual Receptionist Services, and IT Outsourcing. Let us examine the setup of the customer support service of Renogy. You won't get them over the phone. Shipping was fast and customer service has been great. To determine what size system will best fit your needs, we recommend using the Renogy solar panel calculator. Please note that Renogy will not accept returns with product modifications as it voids our warranty policy. I NEED to know where my kit is. EASY CLAIMS PROCESS: File a claim anytime online or by phone. Due to Covid-19 , you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Request a quick, Free Quote today! Monday to Friday: 8:30am – 5:00pm Closed for statutory holidays FREE SHIPPING! RNG International Inc. 2775 E Philadelphia St. Ontario, CA 91761, USA Phone Number: 1(909) 287-7111 Office Hours: Monday through Friday: 8:30 am - 5 pm PST Saturday and Sunday: Closed Customer Inquiries: Submit a ticket Business Solutions: solutions@renogy.com Dealers: dealers@renogy.com This is the worst customer service I’ve ever received and will never ever be using renogy again. ... Tony W customer service was outstanding in helping me to figure out the components needed for the system I wanted to build. Customer Service Phone: 909-517-3598. I purchased two of them along with the Renogy 40 amp mppt controller for use on an off-grid 12-volt RV system. Real customer reviews of Renogy. Can't recommend until they do respond, as if you buy one and it's bad. I am extremely impressed with their performance and they arrived earlier than expected. If you have any questions, please e-mail us at onlinestoreca@renogy.com. There is a test mode that can determine if a standard PoE (36-Volt to 60-Volt) or non-standard (11-Volt to 60-Volt) passive PoE is being used. Update 7/17/19: Still to date have NOT received any response from customer service, buyers be aware of these kind of business who gives phone number … Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Any modified products received will be returned to you at your expense. Read honest and unbiased product reviews from our users. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. See Details. That's better than email. Upon shipment a tracking number will be provided for you. PWM Rover Elite 20A 40A - Manual PWM Rover Elite 20A 40A - Datasheet Fuses and Wire Gauge 310.323.2520 fax. Whether you need an energy solution for your home, commercial property, power station, or even boat or RV, Renogy can meet- and exceed your standards. Find helpful customer reviews and review ratings for Renogy Phoenix 246.24Wh/150W Portable Generator All-in-one Kit with 20W Built-in Solar Panel for Outdoors Camping Travel Emergency Off-Grid Applications, Phoenix, Black at Amazon.com. Ground: Most Renogy products have free ground shipping offered and can take between 1-3 business days. Exclusions may apply See Details. Renogy is a renewable energy company that offers affordable, DIY solar solutions, from individual components to prearranged kits for on-grid and off-grid applications, and camping accessories. I would try and contact them and would just get hung up on every time. Renogy warranty registration. FREE SHIPPING! For International Orders:Processing time can take between 3-5 business days. Surco Products, Inc. 14001 S. Main St. Los Angeles, CA. Our solar sizing calculator allows you to input information about your lifestyle and appliances and devices used to help you decide on the right number of solar panels to install for your system. 201 – 710 Redbrick St, Victoria, British Columbia Canada, V8T 5J3. Each Renogy product is manufactured according to the highest quality… Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Hours. 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